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FAQ

  • How Can I Book An Appointment ?
    You can book an appointment through our Instagram page by clicking the "Book Now' button. You can also book an appointment on our website by clicking " Book an appointment" on our website menu
  • What Are Your Business Hours ?
    We are open Tuesday - Saturday From 10:30AM- 6:00PM
  • Where Are You Guys Located ?
    We are located In Braintree, MA 252 Grove st Braintree, MA 02184 My Salon Suites #302
  • How Much Are Your Services ?
    We offer various of services at Smooth Creations Hair Salon. Checkout our prices by clicking the " Book an Appointment" Button
  • When do i need to drop off my hair ?
    As it states in our Drop off policy. You must drop your hair off at least 5 Days before your scheduled appointment Drop off hours are Tuesday - Saturday 11am- 5:30pm
  • I can not make your regular business hours do you take clients after business hours ?
    Yes we do, After hour slots are available from 6PM. After hour slots are an additional $100 than the regular price To Book After hour Slots please visit our booking site and book for "Emergency Appointment"
  • What is Your late Policy ?
    We understand that it can sometimes be traffic so we give a 10 minute grace period to arrive at your appointment. At the 15 - minute mark, a $25 late fee will be added to the service total. At the 30 - minute mark and no communication to the stylist your appointment will be canceled and no refund of retainer.
  • Is Shampoo & Blow - Dry included with your services ?
    No!. As a licensed professional it is our job to ensure healthy hair under any protective style services. We Highly recommend adding it to your service. Shampoo + Blow dry is only included in our Install & Hair Packages
  • What kind of wig should i buy ?
    We highly suggest shopping units from our hair company. Kreanique Hair is a high quality hair company, we ensure all of our customer receive top quality hair to last you up to 2+ years with proper care.
  • What's the difference between HD & transparent lace ?
    HD lace is made up of a very delicate thin lace to match all skin tones. Hd lace needs to be taken care of gently the lace is so thin it is very easy to tear. (Not recommended for everyday use) Transparent lace is a white lace but much thicker than HD lace, it matches all skin tones and is recommended for everyday use. This lace is much durable than HD lace
  • Do You have hair packages available ?
    Yes We Do, we can provide hair for the following services. Wig Install, Sew ins & Tape ins.
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